Q: What types of signage do you manufacture?
A: SZRODEN SIGN provides custom illuminated letters, backlit letters, light boxes, door signs, plaques, wayfinding signs, hanging signs, pylon signs, hotel signage, commercial signage, and other custom sign products.
Q: What information do I need to provide for a quotation?
A: Please provide the size, quantity, logo or design file, material, color, lighting requirements, installation method, and destination country or ZIP/postal code whenever possible.
Q: Can I request a quotation without complete design files?
A: Yes. You can send us your logo, photos, sketches, or reference images. We can help review the project based on actual manufacturing requirements.
Q: Can the size, color, and material be customized?
A: Yes. Size, color, material, surface finish, and lighting effect can be customized according to your project requirements. The final specification will depend on the product structure and application.
Q: Will you provide drawings before production?
A: Yes. Production drawings will be provided for confirmation before manufacturing. Production will begin after the key details, including size, color, structure, and workmanship, are approved.
Q: What is the typical production lead time?
A: The typical production time for custom signage is around 10–15 days. Lead time usually starts after the production drawings and relevant order details are confirmed. Actual timing may vary depending on quantity, size, and production complexity.
Q: What payment methods do you accept?
A: Depending on the order, payment can be arranged through Alibaba Trade Assurance, credit card, or T/T bank transfer. Specific payment terms will be stated in the official quotation or proforma invoice.
Q: Can you make a sample before bulk production?
A: Samples or first-piece production can be arranged for certain products. Sample cost, production time, packaging, and shipping will be confirmed based on the specific product requirements.
Q: Do you provide installation instructions?
A: Depending on the product, we can provide installation templates, installation drawings, wiring instructions, or general installation guidance. The final installation method should also be confirmed according to the actual site conditions.
Q: Can you ship internationally?
A: Yes. Depending on the product size, weight, and destination, we can help arrange international express delivery, air freight, or sea freight. Shipping cost and transit time will be confirmed separately.
Q: What certifications are available?
A: Depending on the project requirements, certain LED modules, power supplies, and electrical components may be available with certifications such as CE, RoHS, or UL. Please let us know your certification requirements before quotation so we can confirm the appropriate solution.
Q: How can I contact SZRODEN SIGN?
A: You can contact us by email or WhatsApp and send your project size, quantity, design files, and delivery location for further review and quotation.
Email: Sales@szrodensign.com
WhatsApp: +86 134 2426 0940
